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Webhooks fail. Consumers go down. Systems slow down. Your architecture must handle these failures.
Use a queue. Do not send webhooks synchronously. Queues decouple your system from the consumer. Events wait in the queue until the consumer returns.
Set up retries. Use exponential backoff. Add random jitter. This stops you from overwhelming a server as it comes back online.
Include idempotency keys in headers. Consumers use these keys to ignore duplicate messages. This prevents double processing.
Build a delivery dashboard. Show which events failed. Add a manual retry button. This reduces support tickets.
Sign your payloads. Use HMAC-SHA256. This proves the webhook came from you.
Test with failures. Drop connections. Return 500 errors. Find bugs before your users do.
Start simple. Build the happy path first. Do not over-engineer for scale you do not have.
Invest in observability. Use logs, metrics, and tracing. You will not fix a system you do not see.
Manage backpressure. Set timeouts. Use circuit breakers. This stops requests from piling up.
Build for the problem you have today. Measure first. Then optimize.
Source: https://dev.to/therizwansaleem/webhook-architecture-reliable-delivery-retries-and-idempotency-1fkk