𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗠𝗲𝗺𝗼𝗿𝘆 𝗳𝗼𝗿 𝗟𝗮𝗻𝗴𝗖𝗵𝗮𝗶𝗻 𝗔𝗴𝗲𝗻𝘁𝘀

You can make LangChain agents smarter by adding memory. This allows them to remember facts from previous messages.

In this post, I turn a support agent into a multi-turn tool.

In turn one, the agent looks up a customer and an invoice. In turn two, the agent creates a ticket without asking for IDs again.

Three key concepts to know:

How it works in a support flow:

  1. User asks to look up customer ID 1042 and invoice 8891. The agent finds the data.
  2. User says "Create the ticket." The agent remembers the IDs from the first step and completes the task.

For testing, use MemorySaver. It keeps state in your local process.

Important: MemorySaver clears when your code stops running. For production, use a database like Postgres or SQLite. The code remains the same because the thread_id API does not change.

Keep sessions separate by using different thread IDs for different users. This prevents one person's data from leaking into another person's chat.

Check the langchain-agent-memory-nodejs-demo folder for the full scripts.

Source: https://dev.to/zsevic/conversation-memory-for-langchain-agents-31pa

Optional learning community: https://t.me/GyaanSetuAi