𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗘𝗺𝗮𝗶𝗹 𝗡𝗼𝘁 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗔𝗳𝘁𝗲𝗿 𝗗𝗼𝗺𝗮𝗶𝗻 𝗦𝗲𝘁𝘂𝗽?
You set up a new domain for your US business. Suddenly, your email stops working. You cannot send messages or receive replies.
This problem usually stems from incorrect DNS records. Your email service relies on specific settings to function. If these settings are wrong, your communication breaks.
Common signs of email failure:
- Emails do not send
- You do not receive incoming mail
- Messages land in spam folders
- Connection errors in Gmail or Outlook
- Delayed email delivery
Check these four technical records to fix the issue:
- MX Records (Mail Exchange) These records tell the internet where to deliver your mail. If you use Google Workspace or Microsoft 365, you must use their specific MX records. A single typo prevents delivery. Symptoms:
- Customers get bounce-back messages
- Inboxes stay empty even when accounts are active
- SPF (Sender Policy Framework) SPF tells other servers that your server is allowed to send mail for you. Without it, Gmail or Yahoo might reject your messages. Symptoms:
- Sent emails never reach the recipient
- Emails go straight to spam
- DKIM (DomainKeys Identified Mail) DKIM adds a digital signature to your emails. This proves the message was not changed during transit. Symptoms:
- Failed authentication checks
- Low sender reputation
- DMARC DMARC works with SPF and DKIM to stop phishing. A bad DMARC policy can block your own legitimate emails. Tip: Use a monitoring policy first before you enforce strict rules.
Other causes to watch for:
- DNS Propagation: Changes can take up to 48 hours to work everywhere.
- Website Migrations: Moving a website often deletes old MX records. Always document your settings before you move hosting.
Review your DNS management panel and match your records with your email provider settings.
Read More Article: https://dev.to/maria_harger_9eb67f1e777f/business-email-not-working-after-domain-setup-usa-1k0o
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